It recognises who is writing
The same person on Instagram or WhatsApp is one record, with their whole history.
MGMaría GarcíaAtelier CoRecord created
- maria@atelier.co
- Phone
- +34 612 48 90 21
- Wants
- A Thursday appointment
Smart Inbox
Every channel in one inbox
Your customers write on many channels, and here you answer them all from one inbox with their record.
9:41
LLumen Cliniconline
Today
Message
Appointment setThursday 11:00 · Marta López
Record createdMarta López · WhatsApp
Every channel, one inbox
WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, email and web chat land in one place.
Smart Inbox
One number, the whole team
Assign conversations, hand them over with context and see each status exactly as Meta reports it.
Questions
What gets asked before deciding.
A place where several people handle the same number from a computer, with conversations assigned and the history in view. In Komplian every conversation is also tied to the customer record.
It connects to the WhatsApp Business API through your Meta account. A personal WhatsApp or the free WhatsApp Business app cannot be connected. Komplian walks you through the registration.
It says so and hands the conversation to a team member with the full context. You can see which sources each answer used.
A multi-agent tool solves the channel: several people, one number. Komplian also solves what comes next, because the record, the opportunity, the meeting and the follow-up live in the same place.
Part of the same system.
Every module writes the same record.
AI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
