Your Gmail, inside the CRM
Connect the mailbox your customers already write to. Every thread lands next to the person it belongs to, and your team replies from Komplian in your own name.
14 days free. No card.
Invoice for order 4471
Clara Vidalto me
Hi, could you send me the invoice for order 4471? I need it for my accounts before the 30th.
Casa Lumento Clara
Hi Clara, the invoice for order 4471 is attached. It is dated the 12th so it falls inside this month. Let me know if you need it addressed differently.
invoice-4471.pdf
From Gmail to your CRM, with nothing retyped
For your customer the conversation never moves. What changes is that on your side it arrives in order.
They write in Gmail
From where they already are. Nobody is asked to install anything or open another window.
The agent answers
From your knowledge base, in the language they asked in. When it does not know, it says so.
It lands in your inbox and CRM
With the person attached to their record and their history. Your team takes over whenever it wants.
The same conversation, from your side
What gets written in the channel shows up in the Smart Inbox with the person attached to their record. The agent answers; your team takes over whenever it wants.
In your Smart Inbox
Smart Inbox
HumanClara Vidalnow
Hi, could you send me the invoice for order 4471? I need it for my accounts before the 30th.
AI replied
Hi, could you send me the invoice for order 4471? I need it for my accounts before the 30th.
Hi Clara, the invoice for order 4471 is attached. It is dated the 12th so it falls inside this month. Let me know if you need it addressed differently.
What it does in Gmail
What it actually does here, without adjectives.
Threads next to the person
An email from a customer lands on their record, beside their WhatsApp and their orders. The history is one history.
Reply as yourself
Replies go out through your Gmail, from your address, with your signature. The customer sees your name, never a platform.
Flows that send real email
A follow-up three days after a quote, a reminder before an appointment. Komplian sends it from the connected mailbox and shows you whether it went.
How it connects
No developer, no code.
Under two minutes- 01
Create your Komplian account and open Integrations.
- 02
Press Connect Gmail and sign in with the mailbox you want to use.
- 03
Choose which labels come in. Your mail is in the CRM.
What it does not do
Every channel has limits. We would rather you read them here than find them in your first week.
- It connects one mailbox per team member. A shared alias comes in through the mailbox that owns it.
- The agent drafts email replies for a human to send. Email is where a wrong answer is hardest to take back, so it does not send on its own.
- Nothing is sent from Komplian without a connected mailbox. There is no hidden sender address.
Frequently asked questions
What teams ask before connecting Gmail.
It reads the labels you choose and nothing outside them. You can narrow that to a single label for customer mail.
No. Mail goes out from your Gmail address with your signature. There is nothing in the message that mentions the platform.
Connect Gmail today
Connect the channel, point the agent at your knowledge, and watch the first conversation land.
14 days free. No card.
