Threads beside the person
An email lands on the customer's record, next to their WhatsApp and their orders.
MGMaría GarcíaAtelier CoRecord created
- maria@atelier.co
- Phone
- +34 612 48 90 21
- Wants
- A Thursday appointment
Gmail
Your Gmail, inside the CRM
Each customer email lands on that customer's record, so your whole team can answer from your own address.
9:41
Inbox
Quote to refit our shop
Reply
Quote sentFrom your Gmail
Record createdClara Vidal · Email
Reply as yourself
Replies leave through your Gmail, from your address and with your signature.
Re: Order delivery
You · hello@atelier.co · To Clara Vidal
Hi Clara. Your order leaves the warehouse tomorrow. I will send you the tracking as soon as we have it.
Sent from your mailbox
Flows that send real email
Follow-ups and reminders go out from the connected mailbox, and you see whether they left.
Questions
What teams ask before connecting a channel.
It reads the incoming mail of the mailbox you connect, with no label filter. Connect the address customers write to, not a personal one.
No. Mail leaves from your Gmail address with your signature, and nothing in it mentions the platform.
No. It drafts the reply and a person sends it, because a wrong email is hard to take back.
One system, every module.
Each card is a part of Komplian. Open the deck.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleAI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
