An AI CRM is not a CRM with a chatbot bolted on
In Komplian the AI is not an add-on: it reads every conversation, answers on your channel from your own knowledge, writes the contact record and proposes the next step. You confirm.
14 days free. No card.
What the AI does inside the CRM
Three concrete things, without adjectives. All three happen in the same record.
Answers your customers from your knowledge
AI agents reply on WhatsApp, Instagram, Messenger, web chat and email using your knowledge base: your website, your documents, your catalogue. When they do not know, they say so and hand the conversation to a person.
Writes the record for you
The conversation is the record. Name, phone, what they wanted and what was agreed land on the contact without anyone retyping. Every message arrives with the full history behind it.
Proposes the next step, and you confirm
Komplian Intelligence reads the inbox, the pipeline and the calendar and proposes the reply, the meeting or the stage change. It does nothing without your confirmation, and shows you what it is based on.
AI added versus AI native
The difference is not the model. It is where the conversation lives.
With AI added
The CRM stores records. A separate chatbot answers on the website. A separate inbox receives WhatsApp. Three tools, three histories, and somebody copying between them.
With AI native
The conversation enters the CRM. The AI answers from there, with the record in front of it, and what happens in the chat is written to the contact and the opportunity.
What changes for the team
Nobody asks "who spoke to this person?". It is on the record. Nobody fills in the CRM on Friday. It is already filled in. And the AI never invents a price: it only uses what you gave it.
What Komplian's AI does not do
We would rather you read it here than find it in your first week.
It does not act without your confirmation
When the assistant drafts or books on your behalf inside the workspace, it proposes first. Agents do answer customers on their own, on the channels where you switch them on.
It does not invent what it does not know
It answers only from your knowledge base, your catalogue and the results of its tools. Without the information, it offers to hand over to the team.
It does not replace your commercial judgement
It qualifies, answers and keeps things in order. Closing a sale, negotiating or deciding a discount stays with your team.
Frequently asked questions
What gets asked before deciding.
An AI CRM is a customer relationship system where artificial intelligence does part of the work: it answers customers, fills in records and suggests actions. The difference between products is whether the AI is native (the conversation lives inside the CRM) or an add-on (a separate chatbot that never writes the record).
Yes, on the channels where you switch it on. AI agents reply on WhatsApp, Instagram, Messenger, web chat and email from your knowledge base, and a person can take over any conversation at any moment. Inside the workspace, the assistant proposes and you confirm.
With what you give it: your website, your documents, your product catalogue and the policies you upload to the knowledge base. It does not answer with generic web content and, when it does not know, it says so.
Komplian starts at 149 EUR a month per workspace (the Starter edition, with 2 users, one Meta channel and 5,000 AI credits), with 14 days free on any edition and no card. Growth is 299 EUR and Pro 599 EUR a month.
On Google Cloud, in the European region, encrypted in transit and at rest and isolated per customer. Komplian AI Solutions S.L. is a Spanish company and offers a GDPR data processing agreement.
Try a CRM where the AI actually works
Connect a channel, upload your knowledge and watch the first conversation become a record. 14 days, no card.
14 days free. No card.
