What they share
Both are a complete CRM with pipeline, tasks and automations.
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Komplian vs HubSpot
Komplian vs HubSpot: which CRM?
HubSpot is a broad marketing platform, and Komplian looks after your customers on WhatsApp and Instagram.
New recordMaría García
Conversation savedWhatsApp and email
WhatsApp from the start
WhatsApp, Instagram and Messenger enter the inbox from Starter, and the AI writes the record.
Smart Inbox
Side by side
HubSpot's column comes from its website. If it changes, this table changes.
Komplian
HubSpot
HubSpot- Komplian:Included from Starter, through Meta's official API
- HubSpot:With Marketing Hub or Service Hub Professional or Enterprise
- AI with customers
- Komplian:Agents from your knowledge on WhatsApp, Instagram, Messenger, Telegram, chat and email
- HubSpot:HubSpot AI agents on top of its Hubs
- Company and data
- Komplian:Spanish company, data on Google Cloud in Europe
- HubSpot:United States, data centres by region
Questions
What gets asked before deciding.
Yes, as an integration that, according to its own page, requires Marketing Hub or Service Hub on Professional or Enterprise. In Komplian WhatsApp is included from Starter.
Yes. Export your contacts to CSV from HubSpot and import them into Komplian, with the columns mapped automatically.
The conversation and the record are in the same system. The AI uses that information and your knowledge base to answer, complete the record and propose the next step.
On Google Cloud, in the European region, encrypted in transit and at rest. Komplian AI Solutions, S.L. is a Spanish company and offers a data processing agreement.
Part of the same system.
Every module writes the same record.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleAI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
