Answers from what is yours
Your website, documents, catalogue and data, with no generic answers.
Your websiteatelier.coRead
Shipping policyPDFRead
CatalogueShopifyRead
AI agents
AI agents with your knowledge
Your customers ask when you are away, and the agent answers from your website and catalogue.
9:41
CCasa Lumen The assistant replies
Today
Type your message…
By Komplian
The AI answeredFrom your website
Record createdAna Ruiz · Web chat
Knows when to step back
It replies in the customer's language and hands over to your team when unsure.
MGMaría García
Do you have anything on Thursday afternoon?
Yes, Thursday at 5 pm is free. Shall I put it in your name?
Perfect, thank you.
The AI answered
Questions
What gets asked before deciding.
Not in the usual sense. A chatbot follows rules. The agent reads your knowledge, picks the tool (look up an order, book, capture the lead) and writes what was agreed on the record.
You add your website, documents and catalogue to the knowledge base. Komplian reads them and keeps them up to date.
Yes. The simulator lets you talk to the agent about your own knowledge before switching it on in a channel.
Yes. You switch it on per channel. Where it is off, the conversation lands in the inbox for a person.
Part of the same system.
Every module writes the same record.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
