WhatsApp, answered while you sleep
The agent replies to your customers on WhatsApp Business in seconds, from your own catalogue and policies, and your team picks up any thread from one inbox.
14 days free. No card.
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Hi! Do you have the walnut table in 180 cm?10:42
Hi Marta! Yes, the Nordic walnut table comes in 180 cm and ships in 5 to 7 days. Want me to reserve one for you?10:42
From WhatsApp to your CRM, with nothing retyped
For your customer the conversation never moves. What changes is that on your side it arrives in order.
They write in WhatsApp
From where they already are. Nobody is asked to install anything or open another window.
The agent answers
From your knowledge base, in the language they asked in. When it does not know, it says so.
It lands in your inbox and CRM
With the person attached to their record and their history. Your team takes over whenever it wants.
The same conversation, from your side
What gets written in the channel shows up in the Smart Inbox with the person attached to their record. The agent answers; your team takes over whenever it wants.
In your Smart Inbox
Smart Inbox
HumanMartanow
Hi! Do you have the walnut table in 180 cm?
AI replied
Hi! Do you have the walnut table in 180 cm?
Hi Marta! Yes, the Nordic walnut table comes in 180 cm and ships in 5 to 7 days. Want me to reserve one for you?
What it does in WhatsApp
What it actually does here, without adjectives.
Answers in seconds, from your own catalogue
Products, stock, delivery times, returns. The agent reads what you sold it and nothing else, so it never quotes a price you do not have.
One number, the whole team
Every conversation lands in the Smart Inbox with the contact attached. Anyone on the team can take over, and the customer never notices the handover.
Follow-ups that respect the 24-hour window
Inside the window the agent writes freely. Outside it, Komplian sends only your approved templates, because that is the only thing WhatsApp will deliver.
How it connects
No developer, no code.
Under two minutes- 01
Create your Komplian account and open Integrations.
- 02
Connect your Meta Business account and pick the WhatsApp number.
- 03
Add your knowledge base and your templates. The agent is live.
What it does not do
Every channel has limits. We would rather you read them here than find them in your first week.
- It needs a WhatsApp Business API number. A personal WhatsApp or the free Business app cannot be connected.
- After 24 hours without a reply from the customer, only approved message templates can be sent. Komplian tells you which ones are approved rather than pretending a free text went out.
- A delivered 200 from Meta is not a read receipt. Komplian shows you what Meta reports and nothing more.
Frequently asked questions
What teams ask before connecting WhatsApp.
The connected number moves to the Business API, which is not the phone app. Your team answers from Komplian, on any device, and nobody has to share a handset.
WhatsApp only delivers approved templates. Komplian sends those and marks anything else as not delivered, instead of showing a green tick that is not real.
It answers what your knowledge base covers and hands the rest to a human. You decide when it should always escalate, for example any message about a refund.
Connect WhatsApp today
Connect the channel, point the agent at your knowledge, and watch the first conversation land.
14 days free. No card.
