Answers from your catalogue
Products, stock and returns come from what you gave it, so the prices are yours.
Your websiteatelier.coRead
Shipping policyPDFRead
CatalogueShopifyRead
WhatsApp
Every WhatsApp, answered
Customers write on WhatsApp and the agent answers from your catalogue, so no message waits for your team.
9:41
LLumen Cliniconline
Today
Message
Appointment setThursday 11:00 · Marta López
Record createdMarta López · WhatsApp
One number, the whole team
Every chat lands in the Smart Inbox and anyone on the team can take over.
MGMaría GarcíaPerfect, Thursday works for me.AI
CRCarlos RuizDo you ship to Portugal?Carlos
LFLucía FernándezI will email you the details.AI
JEJon EtxeberriaAre you open on Saturday?AI
Follow-ups WhatsApp delivers
Outside the conversation window Meta sets, Komplian sends only your approved templates.
Questions
What teams ask before connecting a channel.
Not on the same number. It moves to the WhatsApp Business API, and your team answers from Komplian on any device.
It is a Meta rule: after 24 hours without a customer reply, WhatsApp only delivers approved templates. Komplian sends those and marks anything else as not delivered.
It answers what your knowledge covers and hands the rest to a person. You choose topics that always go to the team, such as refunds.
Komplian is a Meta Tech Provider, so your number connects through the official WhatsApp Business Platform.
One system, every module.
Each card is a part of Komplian. Open the deck.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleAI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
