A message approved once, used by the whole team
WhatsApp Business templates approved by Meta and email templates with the contact's variables. Used from the inbox in one click and from flows automatically. Outside the 24-hour window they are all WhatsApp delivers.
14 days free. No card.
Performance
Jun – Aug 2026
- Open
- AI handled
- Human
Upcoming schedule
Intelligent Box
Start a conversation
Works across your inbox, pipeline, calendar and flows. It proposes each action and you confirm it.
Active pipeline
| Contact | Type | Value | Status |
|---|---|---|---|
MMaría Garcíamaria@atelier.co | Opportunity | €4.2K | Qualified |
CCarlos Ruizcarlos@urbanfit.com | Opportunity | €8K | Proposal |
SSofía Mendessofia@lisboahome.pt | Opportunity | €12K | Won |
01
Why they exist
WhatsApp does not deliver free text to someone who has not written to you in the last 24 hours.
The 24-hour window
Inside it the agent and your team write freely. Outside it, only a Meta-approved template arrives. Komplian tells you which ones are approved and does not pretend a free text went out.
Approval from Komplian
You create the template, submit it to Meta's review and see its status (approved, pending, rejected) without leaving the product.
The status is written by Meta
A message shows as delivered, read or not delivered exactly as Meta reports it. No invented ticks.
02
How they are used
By a person or by a flow, with the record's data.
From the inbox
One click in the conversation, the variables (name, meeting, order) fill in from the record and it sends.
From a flow
Meeting reminders, a follow-up three days later, an abandoned cart: every message step in the flow picks a template.
Email too
Email templates with the same variable system, sent from your connected Gmail or Outlook mailbox, in your name.
Frequently asked questions
What gets asked before deciding.
A message with fixed text and variables that Meta reviews and approves before you can send it. It is the only format WhatsApp delivers to a customer who has not written to you in the last 24 hours.
That is up to Meta; usually minutes to a day. Komplian shows each template's status exactly as Meta reports it.
Yes: name, company, meeting date, order number and any field from the record or the flow. They fill in when sending.
From Growth, together with flows and forms.