Komplian vs Whaticket: which CRM to choose?
Whaticket is a multi-agent WhatsApp inbox with a rule-based chatbot. Komplian is that inbox and the CRM as well: AI agents that answer from your knowledge, the record that writes itself, pipeline, calendar and follow-ups.
14 days free. No card.
Performance
Jun – Aug 2026
- Open
- AI handled
- Human
Upcoming schedule
Intelligent Box
Start a conversation
Works across your inbox, pipeline, calendar and flows. It proposes each action and you confirm it.
Active pipeline
| Contact | Type | Value | Status |
|---|---|---|---|
MMaría Garcíamaria@atelier.co | Opportunity | €4.2K | Qualified |
CCarlos Ruizcarlos@urbanfit.com | Opportunity | €8K | Proposal |
SSofía Mendessofia@lisboahome.pt | Opportunity | €12K | Won |
01
Where they are alike
Both put several people behind one number.
Several users, one number
A shared WhatsApp inbox for the team, with assigned conversations and supervision.
More channels than WhatsApp
Whaticket adds Instagram, Facebook, TikTok and web chat; Komplian adds Instagram, Messenger, Telegram, Slack, Discord, email and web chat.
Automatic replies
Whaticket with a rule-based chatbot; Komplian with AI agents that answer from your knowledge base.
02
Where they differ
The difference is what sits behind the inbox.
A CRM, not only an inbox
In Komplian every conversation is tied to a record with history, opportunities, tasks and meetings. Whaticket organises the conversation; the CRM is something you add yourself.
AI from your knowledge, included
Whaticket offers AI with separate OpenAI tokens, according to its website. In Komplian the agents answer from your website, your documents and your catalogue, and AI credits are part of the plan.
The 24-hour window respected
Outside the window, Komplian sends only approved templates and marks anything else as not delivered, instead of showing a tick that is not real.
Comparison
Whaticket's column comes from its pricing page. If it changes, this table changes.
Whaticket
Komplian
- Entry price
- Whaticket:From 49 USD a month, minimum 3 users
- Komplian:From 149 EUR a month, 2 users included (124 EUR billed annually)
- WhatsApp connections
- Whaticket:1 included; each extra connection 20 USD a month
- Komplian:One Meta channel on Starter, two on Growth, three on Pro
- Automation
- Whaticket:Rule-based chatbot; AI with separate OpenAI tokens
- Komplian:AI agents from your knowledge base; AI credits included in every edition
- CRM
- Whaticket:Shared inbox; no opportunity pipeline on its pricing page
- Komplian:Contacts, opportunities by stage, tasks, calendar and forms
- Other channels
- Whaticket:Instagram, Facebook, TikTok and web chat
- Komplian:Instagram, Messenger, Telegram, Slack, Discord, Gmail, Outlook and web chat
- Trial
- Whaticket:As stated on its website
- Komplian:14 days, no card, on any edition
Source: Whaticket data from whaticket.com/precios, read on 29 September 2026. Komplian data from komplian.com/pricing. www.whaticket.com/precios
Frequently asked questions
What gets asked before deciding.
Yes, and it is the CRM too. Several people handle the same number from the Smart Inbox, and every conversation is tied to the customer record with its opportunities, tasks and meetings.
Starter includes one Meta channel, Growth two and Pro three. Enterprise is sized with the team.
No. AI credits are included in every edition (5,000 on Starter, 15,000 on Growth, 30,000 on Pro) and can be topped up.
WhatsApp only delivers approved templates. Komplian sends those and marks any other message as not delivered, instead of showing a tick that is not real.
Under two minutes if the number is already on the WhatsApp Business API: you connect your Meta account from Integrations and pick the number.