Where Wati is ahead
Broadcasts at scale, WhatsApp Business calling and no-code chatbots, all centred on WhatsApp.
Appointment reminderIn review
Hi María, a reminder of your appointment on Thursday at 17:00. Reply YES to confirm it.
Komplian vs Wati
A Wati alternative with a CRM
Wati is a WhatsApp specialist. Komplian ties the conversation to contacts, pipeline and calendar on one record.
The AI answeredMaría García · WhatsApp
Assigned to CarlosInstagram
What Komplian changes
The CRM and calendar are part of the product: the agent books and writes the record.
MGMaría GarcíaAtelier CoRecord created
- maria@atelier.co
- Phone
- +34 612 48 90 21
- Wants
- A Thursday appointment
Who each one suits
Selling on WhatsApp with a CRM already in place, Wati. One system for everything, Komplian.
Side by side
Wati's column comes from its website, read on the date shown.
Komplian
Wati
Wati- Komplian:Meta's official API from Starter, as a Meta Tech Provider
- Wati:Official API, broadcasts and WhatsApp Business calling
- Other channels
- Komplian:Instagram, Messenger, Telegram, Slack, Discord, email and web chat
- Wati:Instagram, Facebook, TikTok and a website widget
- AI
- Komplian:Agents that answer from your knowledge and book appointments
- Wati:Co-pilot credits on every plan and Astra agents from Pro
- CRM and calendar
- Komplian:Its own contacts, pipeline and calendar, on the same record
- Wati:Integrations with HubSpot, Zoho CRM or Salesforce depending on the plan
- Free trial
- Komplian:14 days on the edition you choose, no card
- Wati:7 days
Questions
What gets asked before deciding.
Yes, both do. Komplian does so as a Meta Tech Provider and shows each message's status exactly as Meta reports it.
No. Contacts, pipeline, calendar, flows and forms are part of Komplian and write to the same record.
Yes. Export your contacts to CSV and import them into Komplian, with the columns mapped automatically.
Part of the same system.
Every module writes the same record.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleAI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
