Where Salesforce is ahead
Editions from Starter to Max, Agentforce for sales and a platform made to grow.
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Komplian vs Salesforce
A Salesforce alternative for small businesses
Salesforce scales to the largest companies. Komplian is built for small businesses that sell and serve by chat.
New recordMaría García
Conversation savedWhatsApp and email
What Komplian changes
WhatsApp, Instagram and Messenger come with the plan, with no separate messaging add-on.
Smart Inbox
Who each one suits
For a large organisation, Salesforce. For a small business that sells by chat, Komplian.
Side by side
Salesforce's column comes from its pricing and help pages, read on the date shown.
Komplian
Salesforce
Salesforce- Komplian:Included from Starter, through Meta's official API
- Salesforce:Through the contact centre's digital offering (Digital Engagement), with your own number
- AI
- Komplian:Agents that answer customers from your knowledge and book appointments
- Salesforce:Assistive AI in Starter Suite, Agentforce for sales in the Max edition
- Editions
- Komplian:Starter, Growth, Pro and Enterprise
- Salesforce:Starter Suite, Pro Suite, Core, Advanced and Max
Questions
What gets asked before deciding.
Yes, through its digital messaging offering for the contact centre (Digital Engagement), with your own number and WhatsApp-approved templates. In Komplian, WhatsApp, Instagram and Messenger connect from Starter.
Komplian is built for small businesses that sell and serve through conversations. If you have many teams and custom processes, Salesforce is made for that scale.
Yes. Export your contacts to CSV from Salesforce and import them into Komplian, with the columns mapped automatically.
On Google Cloud, in the European region, encrypted. Komplian AI Solutions, S.L. is a Spanish company and offers a data processing agreement.
Part of the same system.
Every module writes the same record.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleAI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
