Where Zoho is ahead
A free edition for three users, five editions, and CRM Plus with social and support.
MGMaría GarcíaAtelier CoRecord created
- maria@atelier.co
- Phone
- +34 612 48 90 21
- Wants
- A Thursday appointment
Komplian vs Zoho CRM
A Zoho CRM alternative for chat
Zoho is a CRM you configure. In Komplian the agent answers, books and fills in the record.
New recordMaría García
Conversation savedWhatsApp and email
What Komplian changes
The conversation is the record: the agent serves the customer and leaves the appointment booked.
Your websiteatelier.coRead
Shipping policyPDFRead
CatalogueShopifyRead
Who each one suits
To build a CRM to your own design, Zoho. To sell and serve by chat, Komplian.
Side by side
Zoho's column comes from its pricing page and help pages, read on the date shown.
Komplian
Zoho CRM
Zoho CRM- Komplian:Meta's official API from Starter, as a Meta Tech Provider
- Zoho CRM:WhatsApp Business API in the trial and the paid editions
- AI
- Komplian:Agents that answer customers from your knowledge and book appointments
- Zoho CRM:Zia agents on paid editions: SDR, sales coach, quotes
- Free edition
- Komplian:No free plan: a 14-day trial, no card
- Zoho CRM:Free forever, up to 3 users
Questions
What gets asked before deciding.
Yes. According to its help pages, the WhatsApp Business API integration is available in the trial and every paid edition. In Komplian, WhatsApp, Instagram and Messenger connect from Starter.
No. Komplian has a 14-day free trial on the edition you choose, no card. Zoho CRM does have a free edition for up to three users.
Yes. Export your contacts to CSV from Zoho CRM and import them into Komplian, with the columns mapped automatically.
On Google Cloud, in the European region, encrypted. Komplian AI Solutions, S.L. is a Spanish company and offers a data processing agreement.
Part of the same system.
Every module writes the same record.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleAI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
