Komplian vs Kommo: which CRM to choose?
Both are messaging CRMs with WhatsApp and Instagram in the inbox and a pipeline behind. Kommo charges per user, in dollars, with a six-month minimum; Komplian charges per workspace, in euros, month to month, with the company and the data in Europe.
14 days free. No card.
Performance
Jun – Aug 2026
- Open
- AI handled
- Human
Upcoming schedule
Intelligent Box
Start a conversation
Works across your inbox, pipeline, calendar and flows. It proposes each action and you confirm it.
Active pipeline
| Contact | Type | Value | Status |
|---|---|---|---|
MMaría Garcíamaria@atelier.co | Opportunity | €4.2K | Qualified |
CCarlos Ruizcarlos@urbanfit.com | Opportunity | €8K | Proposal |
SSofía Mendessofia@lisboahome.pt | Opportunity | €12K | Won |
01
Where they are alike
Both were born to sell through messaging.
WhatsApp and Instagram in the inbox
Messaging conversations tied to contacts and opportunities, with a pipeline by stage.
Automation
Kommo with its Salesbot and pipeline automations; Komplian with visual flows (triggers, conditions, delays, actions).
AI
Both include AI credits in the plan. According to its website, Kommo gives 750, 1,250 or 2,250 credits a month per user; Komplian 5,000, 15,000 or 30,000 per workspace.
02
Where they differ
Three differences that weigh for a European business.
How you pay
Kommo charges in dollars per user and, according to its pricing page, offers no monthly payment: six months minimum. Komplian charges in euros per workspace, month to month, users included.
Where the company is
Komplian AI Solutions S.L. is Spanish: support, contract, DPA and invoice here, with data in Google Cloud's European region.
What the AI does with the record
In Komplian the agent answers from your knowledge base and writes what was agreed to the contact and the opportunity. Anything the assistant does inside the workspace is proposed first and you confirm it.
Comparison
Kommo's column comes from its pricing page. If it changes, this table changes.
Kommo
Komplian
- Entry price
- Kommo:Base: 25 USD per user per month
- Komplian:Starter: 149 EUR a month per workspace, 2 users included
- Commitment
- Kommo:Minimum 6 months; no monthly payment, according to its website
- Komplian:Monthly or annual; 14 days free, no card
- Kommo:1 number on Base, 3 on Advanced (35 USD), unlimited on Pro (45 USD), according to its website
- Komplian:One Meta channel on Starter, two on Growth, three on Pro; official API as a Meta Business Partner
- AI
- Kommo:750 to 2,250 credits a month per user
- Komplian:5,000 to 30,000 credits a month per workspace; agents from your knowledge base
- Company and data
- Kommo:International company; see its data policy
- Komplian:Spanish company; data on Google Cloud in the European region; GDPR DPA
- Other channels
- Kommo:As stated on its website
- Komplian:Messenger, Telegram, Slack, Discord, Gmail, Outlook and web chat
Source: Kommo data from kommo.com/pricing, read on 29 September 2026. Komplian data from komplian.com/pricing. www.kommo.com/pricing/
Frequently asked questions
What gets asked before deciding.
Yes. Export to CSV from Kommo and import it into Komplian in batches with automatic column mapping.
Komplian does, as a Meta Business Partner, and shows each message's status exactly as Meta reports it. Check Kommo's website for how it connects each number.
On Google Cloud, in the European region, encrypted in transit and at rest. Komplian AI Solutions S.L. is a Spanish company and offers a data processing agreement.