Where Bitrix24 is ahead
Tasks, projects, internal chat, video calls, websites and an online store on one platform.
Cold room temperature
Kitchen cleaning
Till close
Komplian vs Bitrix24
Komplian vs Bitrix24: which one?
Bitrix24 bundles tasks, projects, internal chat and websites. Komplian focuses on the customer writing to you.
The AI answeredMaría García · WhatsApp
Assigned to CarlosInstagram
What Komplian changes
Fewer office modules, more focus on answering, booking and following up.
MGMaría García
Do you have anything on Thursday afternoon?
Yes, Thursday at 5 pm is free. Shall I put it in your name?
Perfect, thank you.
The AI answered
Who each one suits
To run the whole company, Bitrix24. To serve and sell by chat, Komplian.
Side by side
Bitrix24's column comes from its pricing page, read on the date shown.
Komplian
Bitrix24
Bitrix24- Komplian:Meta's official API from Starter, as a Meta Tech Provider
- Bitrix24:Integration from the Basic plan, inside its contact centre
- AI
- Komplian:Agents that answer customers from your knowledge and book appointments
- Bitrix24:CoPilot: call transcription and summaries, field autocompletion in deals
- Scope
- Komplian:CRM, Smart Inbox, calendar, flows, forms and operations
- Bitrix24:CRM, tasks, projects, internal communication, websites and online store
- Getting started
- Komplian:A 14-day trial on the edition you choose, no card
- Bitrix24:Free plan and a 15-day trial, no card
Questions
What gets asked before deciding.
Yes. According to its pricing page, the WhatsApp integration is available from the Basic plan, inside its contact centre. In Komplian, WhatsApp, Instagram and Messenger connect from Starter through Meta's official API.
Not like Bitrix24. Komplian has tasks on the customer record, but no project management or internal communication. If that is what you need most, Bitrix24 is the better fit.
Yes. Export your contacts to CSV from Bitrix24 and import them into Komplian, with the columns mapped automatically.
Part of the same system.
Every module writes the same record.
Smart InboxWhatsApp, Instagram, email and web chat in one inboxSee moduleAI AgentIt answers from your own knowledge, in any languageSee moduleContactsOne record per customer, and every opportunitySee moduleCalendarMeetings the agent books within your hoursSee moduleFlowsFollow-ups and reminders that run on their ownSee moduleFormsForms that file the record and invite a reviewSee moduleSalesQuotes, orders and delivery notesSee modulePurchasesPurchase orders, receipts and suppliersSee moduleInventoryCatalogue, stock and its movementsSee module
