A chat on your site that closes, not just answers
The widget answers from your knowledge base, captures the visitor when it matters, and hands the conversation to your team with everything already in the CRM.
14 days free. No card.
Casa Lumen
Do you ship to the Canary Islands?
Yes, we ship to the Canary Islands. Delivery takes 4 to 6 days and the customs fee is included in the price you see at checkout.
Write a messageβ¦
Virtual agent Β· By writing you accept the privacy policy
From Web chat to your CRM, with nothing retyped
For your customer the conversation never moves. What changes is that on your side it arrives in order.
They write in Web chat
From where they already are. Nobody is asked to install anything or open another window.
The agent answers
From your knowledge base, in the language they asked in. When it does not know, it says so.
It lands in your inbox and CRM
With the person attached to their record and their history. Your team takes over whenever it wants.
The same conversation, from your side
What gets written in the channel shows up in the Smart Inbox with the person attached to their record. The agent answers; your team takes over whenever it wants.
In your Smart Inbox
Smart Inbox
HumanVisitornow
Do you ship to the Canary Islands?
AI replied
Do you ship to the Canary Islands?
Yes, we ship to the Canary Islands. Delivery takes 4 to 6 days and the customs fee is included in the price you see at checkout.
What it does in Web chat
What it actually does here, without adjectives.
Answers from your own pages
Shipping, returns, sizes, plans. The agent reads what your site already says and quotes it, so the answer on the chat matches the answer on the page.
Captures the lead when it is worth it
When a visitor asks for a quote or a callback, the widget asks for a name and a way to reach them, and the person appears in your pipeline.
Books straight into your calendar
A visitor who wants a demo picks a real free slot in the chat. The appointment lands on your calendar with the person attached.
How it connects
No developer, no code.
Under two minutes- 01
Create your Komplian account and add your knowledge base.
- 02
Copy one line of script and paste it into your site.
- 03
Publish. The widget is live on every page.
What it does not do
Every channel has limits. We would rather you read them here than find them in your first week.
- It does not publish until a privacy policy is linked. Visitors are told who they are talking to and where their data goes, in the widget itself.
- It answers what your knowledge base covers and escalates the rest. It will not invent a shipping time you have not written down.
- One line of script, one site. Several sites need several widgets, each with its own knowledge.
Frequently asked questions
What teams ask before connecting Web chat.
Yes. The widget says it is a virtual agent and links the privacy policy before the first message. Hiding that is how a chat loses trust.
Yes. Every widget conversation is in the Smart Inbox as it happens. Press Human and the agent stops; the visitor sees a person reply.
Connect Web chat today
Connect the channel, point the agent at your knowledge, and watch the first conversation land.
14 days free. No card.

