Outlook, with the customer beside every thread
Connect your Microsoft 365 mailbox and every email sits on the record of the person who sent it. Reply from Komplian, from your own address.
14 days free. No card.
Quote for the fleet service
Pau Roigto me
Following up on the quote for the six vans. Can we schedule the first two for next week?
Taller Norteto Pau
Hi Pau, yes. I have blocked Tuesday and Thursday morning for the first two vans; the rest can follow the week after. Confirmation attached.
invoice-4471.pdf
From Outlook to your CRM, with nothing retyped
For your customer the conversation never moves. What changes is that on your side it arrives in order.
They write in Outlook
From where they already are. Nobody is asked to install anything or open another window.
The agent answers
From your knowledge base, in the language they asked in. When it does not know, it says so.
It lands in your inbox and CRM
With the person attached to their record and their history. Your team takes over whenever it wants.
The same conversation, from your side
What gets written in the channel shows up in the Smart Inbox with the person attached to their record. The agent answers; your team takes over whenever it wants.
In your Smart Inbox
Smart Inbox
HumanPau Roignow
Following up on the quote for the six vans. Can we schedule the first two for next week?
AI replied
Following up on the quote for the six vans. Can we schedule the first two for next week?
Hi Pau, yes. I have blocked Tuesday and Thursday morning for the first two vans; the rest can follow the week after. Confirmation attached.
What it does in Outlook
What it actually does here, without adjectives.
One history per customer
Their emails, their calls, their WhatsApp. Whoever picks up the thread sees everything that came before it.
Send from your own address
Replies go through Microsoft 365, from you, with your signature. Nothing in the message points at a platform.
Follow-ups on a schedule
A quote that has gone quiet, a renewal coming up. Flows send the email from your mailbox and tell you if it was delivered.
How it connects
No developer, no code.
Under two minutes- 01
Create your Komplian account and open Integrations.
- 02
Press Connect Outlook and sign in with your Microsoft 365 account.
- 03
Choose the folders that come in. Your mail is in the CRM.
What it does not do
Every channel has limits. We would rather you read them here than find them in your first week.
- It connects a Microsoft 365 or Outlook.com mailbox. An on-premise Exchange server is not supported.
- The agent drafts replies for a human to send. It does not send email on its own.
- Nothing goes out without a connected mailbox. There is no hidden sender.
Frequently asked questions
What teams ask before connecting Outlook.
A shared mailbox comes in through a member who has access to it. Connect that member and choose the folder.
Yes. Each member connects their own mailbox, whichever provider it is, and all of it lands in the same inbox.
Connect Outlook today
Connect the channel, point the agent at your knowledge, and watch the first conversation land.
14 days free. No card.
