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Your Discord community, answered

Members ask in Discord and the agent answers from your knowledge, so nobody waits for a moderator.

The AI answeredFrom your docs
In your Smart InboxAna Β· Discord

Answers from your knowledge

It quotes your docs, policies and prices, and says so when it does not know.

Your websiteatelier.coRead
Shipping policyPDFRead
CatalogueShopifyRead

Private or in the open

It replies privately to a command and right below the message in the channels you choose.

MGMarΓ­a GarcΓ­a

Do you have anything on Thursday afternoon?

Yes, Thursday at 5 pm is free. Shall I put it in your name?

Perfect, thank you.

The AI answered

Your team can step in

Every question lands in the Smart Inbox, where your team can take over and reply.

Your team can step in

Questions

What teams ask before connecting a channel.

No. It reads the command, messages that mention it and the channels you list. The rest of your server is not read.

It says so, and the question stays in your Smart Inbox for a person to answer.

Yes. Each server connects to one workspace, and a workspace can hold several servers within your plan.

In the language of the question, so each member gets the answer in their own.

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