Booking on your site
Booking on your site
Many appointments are asked for from a phone, outside your hours. If your site cannot take them, they go to another clinic.
Free audit · Clinics and healthcare
Find out where your clinic loses patients
Physiotherapy, psychology, aesthetics, general practice: patients choose whoever answers. Paste your site and see whether you make it easy.
What decides a customer in clinics and healthcare
Of the fifteen checks, these three win or lose the most customers in your sector.
Messaging
Messaging you before deciding
"Do you treat this?", "how long does it take?", "do you take my insurance?": the questions before an appointment are asked by message.
Reviews on the site
What your patients say
A clinic with visible reviews does not have to explain that it is good. Your site should show them, not leave them on the map.
Questions
What people ask before running it.
Yes. The checks are the same for one practitioner’s practice as for a centre with several specialities.
A visible phone counts as a way to get in touch. Online booking is looked at on its own, because it is what people use when nobody can pick up.
15 checks in four areas: customer contact (messaging, chat, phone and email, opening hours), conversion (form, booking, ordering or asking for a quote on the site, and prices), reputation (a link to your Google profile, reviews on the site and a review invitation) and online presence (phone and computer speed, search engines, social and legal basics).
What loses the most customers weighs the most: contact and conversion ahead of reputation and online presence. What could not be checked does not count against you.
From public information about your business and from Google data. We never enter any system of yours or need access, and we never claim anything that is not on your site.
No. Nobody writes to or calls you, and we do not keep your pages’ text or your contact details.
Yes: free, no sign-up and no limit on audits.
