WhatsApp Business message templates

Hi {{1}}, your appointment at {{2}} is confirmed for {{3}} at {{4}}. Need to change it? Just reply to this message.

Hi {{1}}, we’ll see you on {{2}} at {{3}} at {{4}}. Arriving a few minutes early helps. See you soon!

Hi {{1}}, you’re booked in for {{2}} at {{3}}. Please bring {{4}}. If anything comes up, let us know here.

Hi {{1}}, your video call with {{2}} is on {{3}} at {{4}}. You can join at {{5}} when it’s time.

Hi {{1}}, a quick reminder of your appointment tomorrow at {{2}} at {{3}}. Reply YES to confirm or CHANGE if you need another time.

Hi {{1}}, we’re expecting you today at {{2}} at {{3}}. Can’t make it? Let us know and we’ll find another slot.

Hi {{1}}, for your appointment on {{2}} we still need {{3}}. You can send it right here.

Hi {{1}}, it’s been {{2}} since your last visit to {{3}}. Would you like us to find you a time for a check-up?

Hi {{1}}, it’s {{2}} from {{3}}. Following up on our chat about {{4}}. Any questions come up since?

Hi {{1}}, did you get a chance to look at the quote we sent on {{2}}? Happy to go through it together on a quick call.

Hi {{1}}, I don’t want to chase you: if now isn’t a good time, no problem. Shall I check back in a few weeks?

Hi {{1}}, thanks for coming to {{2}}. If you need anything we talked about, message me here and I’ll help.

Hi {{1}}, your order {{2}} is on its way. You can track it at {{3}} any time.

Hi {{1}}, your order {{2}} is being delivered today. Won’t be in? Reply here and we’ll sort out another option.

Hi {{1}}, your order {{2}} is ready to collect at {{3}}, {{4}}. Please bring your order number.

Hi {{1}}, your order {{2}} is running late and will arrive on {{3}}. Sorry for the wait. Any questions, just message us here.

Hi {{1}}, how are you getting on with {{2}}? If you have a minute, you can leave a review at {{3}}. It really helps us.

Thanks for visiting, {{1}}. How did it go? You can leave a review at {{2}}. Thanks for choosing us!

Hi {{1}}, on a scale of 1 to 5, how would you rate your experience with {{2}}? Just reply with a number. We read every answer.

Thank you so much for your review, {{1}}! We’re really glad you liked it. We’re here whenever you need us.

Hi {{1}}! Thanks for messaging {{2}}. Tell us what you need and we’ll reply right here.

Hi {{1}}, welcome to {{2}}. Save this number: this is where we’ll send updates about your appointments and orders.

Hi! Thanks for messaging {{1}}. Reply with a number: 1 to make an appointment, 2 to check an order, 3 to talk to a person.

Hi {{1}}, your {{2}} account is ready. If you’d like a hand getting started, message us here.

Thanks for your message. We’re closed right now and will reply tomorrow from {{1}} onwards.

Hi! We don’t answer messages at the weekend. We’ll get back to you first thing on Monday.

We’re on holiday until {{1}} and will reply when we’re back. If it’s urgent, call {{2}} and we’ll help.

Thanks for getting in touch. We have a lot of messages today, so it may take us a little longer than usual to reply.

Hi {{1}}, a reminder that the payment of {{2}} for {{3}} is due on {{4}}. You can pay at {{5}} whenever suits you.

Hi {{1}}, we haven’t received the payment of {{2}}, which was due on {{3}}. If you’ve already paid, please ignore this message; otherwise you can pay at {{4}}. Thanks.

Hi {{1}}, we’ve received your payment of {{2}}. Thank you!

Hi {{1}}, to confirm your appointment on {{2}} we need a deposit of {{3}}. You can pay it at {{4}}, and we’ll confirm as soon as it arrives.